Over the past several years POS systems have become a critical source of data in the restaurant industry. However, owners and operators can no longer solely rely on their POS to drive business decisions, as they lack insight into the most valuable type of data: customer sentiment. With increased competition and a growing demand for hyper-personalized customer experiences, real-time customer feedback is critical to successfully improve restaurant operations and meet consumer demands, from menu updates and pricing changes to server performance and online ordering. Join our discussion to get un-paralleled insights into how you can leverage customer feedback data to tackle operational challenges.
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